Support & Pro upgrade
Contact us if you need help, want to report a bug, or want to upgrade to Pro manually.
Upgrade to Pro
Pro membership is manually activated for now. No Stripe checkout is available yet.
Pro includes unlimited Reading and Listening practice, plus up to 10 AI Writing feedbacks per day.
- 1Register or sign in using the email you want to use for Pro.
- 2Pay using WeChat Pay, Alipay, or e-Transfer.
- 3Send us the payment screenshot or confirmation together with your registered email.
- 4Pro will be manually activated after the payment is verified.
Contact us in live chat to receive the correct payment details for your selected plan.
WeChat Pay
Payment details are provided in live chat.
Alipay
Payment details are provided in live chat.
PayPal
Contact us in live chat for the correct PayPal details.
Interac e-Transfer
Contact us in live chat for the correct e-Transfer details.
After payment, send your payment screenshot, transaction ID, sender name, or payment reference in live chat.
Do not send passwords, card numbers, bank login details, or authentication codes.
After payment, send your registered email and payment confirmation.
Email:
Use email for Pro upgrade, bug reports, login issues, or longer feedback.
Xiaohongshu:
1112899125
You can also use Xiaohongshu for Pro upgrade questions, product feedback, or practice suggestions.
FAQ
How much is Pro?
Pro Monthly is CA$9.99/month. Pro Yearly is CA$79.99/year. All prices are shown in Canadian dollars (CAD).
Which payment methods are supported?
We currently support WeChat Pay, Alipay, and e-Transfer with manual activation after payment confirmation.
What should I send after payment?
Send the payment screenshot or confirmation together with the email used for your AI IELTS Copilot account.
How long does activation take?
Pro is usually activated within a few minutes after payment confirmation, depending on administrator availability.
Will credit card payments be supported?
Online card payments are planned for the future. For now, WeChat Pay, Alipay, and e-Transfer are handled through manual confirmation.